Storage Tiers

The Storage Tiers on product pages are intended to help our customers quickly determine if a product is likely to be available or appropriate for long-term use. The tiers will be adjusted regularly according to the sales and stocking situation.

Please contact us if a product you are interested does not have its tier specified or if you would like to better understand why a product has a particular tier.

The following Storage Tiers are available:

  • Tier0: represent the highest priority and cost-effectiveness. For Tier0 products, we will limit the number of products to 50. They are the most popular products with the most purchase frequency and quantity in all times. We will ensure their inventory and continuous and stable follow-up replenishment.
  • Tier1: is usually our best selling product in recent time. The discount price is usually not applicable to this product level. We will ensure their inventory and stable follow-up replenishment.
  • Tier2: is used for items similar to Tier1, but due to the stability of replenishment or sales performance below Tier1 standard. Distribution methods include (but are not limited to) order quantity restrictions or temporary price increases. The preferential price is usually not applicable to this product level. Inventory and continuous and stable follow-up replenishment will be guaranteed as much as possible.
  • Tier3: is the temporary status of products. Some products will be assigned to other Tiers due to their rencent performance. Distribution methods include (but are not limited to) order quantity restrictions or temporary price increases. Inventory and continuous and stable follow-up replenishment may not be guaranteed.
  • Neu: The new products will enter this product status, usually we will not stock them up the first time. Products with this status will be kept for 3 months, after which they will be assigned to other different status.
  • Retiring: is used for discounted/discontinued products. Once their inventory is exhausted, these products will be converted to a discontinued status. "Retiring" products are usually discounted and orders that exceed inventory are not supported. If you are interested in a product in this level, please contact us for price and deliver time.
  • Maintain: Products with this status may usually be converted from other status due to high product prices or unstable sales quantities. We will not stock them up. But you can buy them directly, or if you need more quantities, please contact us for price and delivery time.